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RCTN is supported by the Lloyds Bank Foundation who have provided funding for the preparation of this CRM specification and the associated process of finding the right technical solution and system developer.

Goodlabs Consulting Limited have been appointed to lead RCTN through this process to ensure that the charity gets the right system, at the right price, within a project timetable that meets realistic expectations.

Once the final product/supplier decision has been made Goodlabs will continue to oversee the development process until the new system is fully tested and installed.


RFQ timeline:

The detailed timeline and expectations are outlined in the RFQ and Specification document (page 6). In summary the key dates are as follows:

  • Expression of Interest in the required format by Fri 18th October

  • Demos to take place on 22nd or 23rd October

  • Deadline for submitting full quotations is Fri 1st November at 12 noon

  • RCTN will make its decision by Fri 8th November


NOTE: Potential suppliers must not make direct contact with Rape Crisis Tyneside & Northumberland and will be ruled out of the bidding process if they do so.