Please use this form in order to raise a new support case.

  • Be as clear and descriptive as you can be. This will ensure we can handle your issue efficiently.

  • You will receive an acknowledgement and case number by email in order to track your case.

  • If it would help to send a screenshot or other relevant documents please email these to cases@goodlabs.uk after sending the form using your case number in the subject line.

  • Please ensure all fields are completed.