It was incredibly satisfying to see that two years of behind the scenes work with YMCA North Tyneside was recognised with the scooping of a prestigious award! At a swanky dinner in London the charity bagged the 2019 Charity Governance Award in the Improving Impact category.

Since 2017 Goodlabs had been working with the charity leading on the development of a sophisticated strengths-based impact framework enabling staff to target and tailor interventions for service users. The framework enabled young people, especially those in YMCA accommodation, to be supported over time using a simple assessment tool, embedded in a CRM, offering real-time insights and enabling learning and improvement.

The ‘Strengths Framework’ is rooted in an asset-based philosophy that refuses to allow people to be ‘defined by their deficits’. It is about ‘what is strong, not what is wrong’. Working this way gives young people the best possible opportunity to overcome the difficult start they’ve had in life in order to transition to a brighter future.

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