The Power of Messaging

Cimpl has a new messaging partner: ValueText

We are always working on ways to improve our CRM application: Cimpl. One of the things we’ve been wanting to add for some time is an integrated messaging service as an alternative to email.

This requirement was really important for a new charity CRM client, a mental health charity based in North Wales. They need to keep in close contact with their service users as their 1:1 and group programmes tend to be quite dynamic. For their service users email is not a channel they use often for communication, but they all have mobile phones. Two-way chatting and also the ability to bulk message to a wide range of different lists was essential.

After testing a number of third party products we chose to go with ValueText. The quality of their solution, ease of use, great customer service and most of all highly competitive pricing (including a charity discount) made them stand out from the competition.

Having live tested this solution for several weeks we’re now really happy to offer it to all of our Cimpl customers who also wish to make the most of the power of messaging!