Impact Award Winners

It was incredibly satisfying to see that two years of behind the scenes work with YMCA North Tyneside was recognised with the scooping of a prestigious award! At a swanky dinner in London the charity bagged the 2019 Charity Governance Award in the Improving Impact category.

Since 2017 Goodlabs had been working with the charity leading on the development of a sophisticated strengths-based impact framework enabling staff to target and tailor interventions for service users. The framework enabled young people, especially those in YMCA accommodation, to be supported over time using a simple assessment tool, embedded in a CRM, offering real-time insights and enabling learning and improvement.

The ‘Strengths Framework’ is rooted in an asset-based philosophy that refuses to allow people to be ‘defined by their deficits’. It is about ‘what is strong, not what is wrong’. Working this way gives young people the best possible opportunity to overcome the difficult start they’ve had in life in order to transition to a brighter future.

Find out more here

Evaluating support to Adult Carers

The Big Lottery is the UK’s largest community funder with annual grant-making in excess of £500million per year to over 10,000 grant recipient organisations. As such, ensuring that its money is well-spend and making an impact is hugely important.

Goodlabs were appointed to evaluate the impact of a substantial three-year grant given to North Tyneside Carers Centre in support of their work with Adult Carers. A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health or substance misuse problem cannot cope without their support. Many carers struggle alone and do not know their rights or that help is available to them. Taking on a caring role can mean facing a life of poverty, isolation, frustration, ill health and depression.

Our evaluation looked at the full range of support activities being provided to Adult Carers and included interviewing staff, volunteers, beneficiaries and professional stakeholders. There was also the task of scrutinising, assessing and interpreting 3 years worth of management data relating to over 1000 clients.

We were pleased to report that NTCC exceeded the overall numbers of carers that it hoped to reach and that the ACES project achieved its goals in each of its four key outcome themes. Lessons learned over the course of the project were included in our final report, along with a number of strategic recommendations for the future to further strengthen organisational capacity.

Conducting evaluations is a growing part of our work at Goodlabs. Please do get in touch if you’d like us to tender for proposal work that you might have coming up: evaluation@goodlabs.uk